Terms & Conditions
TERMS OF USE
Agreement
By using www.anantura.in, you agree to these terms and conditions. These terms constitute a binding agreement between Anantura and the user. If you do not agree to these terms, please do not use our website or services.
By using www.anantura.in, you agree to these terms and conditions. These terms constitute a binding agreement between Anantura and the user. If you do not agree to these terms, please do not use our website or services.
Product Information
- All product images are for representation purposes
- Actual products may vary slightly due to photographic lighting and screen settings
- Silver purity and weight mentioned are accurate as per BIS standards
- Gemstone colors may vary naturally
Pricing and Payment
- All prices displayed are in Indian Rupees (INR) inclusive of applicable taxes
- Prices subject to change without prior notice
- Payment accepted via Credit/Debit Cards, Net Banking, UPI, Wallets, and COD
- International cards not accepted
SHIPPING AND DELIVERY POLICY
We deliver authentic silver jewellery across India with secure packaging and reliable shipping partners.
We deliver authentic silver jewellery across India with secure packaging and reliable shipping partners.
Delivery Timeline
- Metro Cities (Mumbai, Delhi, Bangalore, Chennai, Hyderabad, Kolkata): 2-4 business days
- Tier 2 Cities: 4-6 business days
- Tier 3 Cities and Remote Areas: 5-8 business days
Shipping Charges
Free shipping on orders above ₹2,000
Orders below ₹2,000: ₹100 shipping charges
Delivery Process
We ship Monday through Friday, excluding national holidays. Orders placed before 2 PM are processed the same day. You will receive tracking information via SMS and email once your order is dispatched.
All jewellery items are shipped in tamper-proof packaging with insurance coverage. A valid government ID is required for delivery verification.
We ship Monday through Friday, excluding national holidays. Orders placed before 2 PM are processed the same day. You will receive tracking information via SMS and email once your order is dispatched.
All jewellery items are shipped in tamper-proof packaging with insurance coverage. A valid government ID is required for delivery verification.
QUALITY ASSURANCE
Authenticity Guarantee
- All silver jewellery is 92.5% sterling silver with BIS hallmarking where applicable
- Gemstones certified by recognized laboratories
- Quality certificate provided with each purchase
Care Instructions
- Proper care instructions provided with each product
- Cleaning and maintenance guidelines available on website
- Professional cleaning services recommended for intricate designs
FORCE MAJEURE
Anantura shall not be liable for delays or failures in delivery due to circumstances beyond reasonable control including natural disasters, strikes, government regulations, or courier service disruptions.
Anantura shall not be liable for delays or failures in delivery due to circumstances beyond reasonable control including natural disasters, strikes, government regulations, or courier service disruptions.
DISPUTE RESOLUTION
Any disputes arising from purchases will be subject to the jurisdiction of courts in Trivandrum, Kerala, India.
Any disputes arising from purchases will be subject to the jurisdiction of courts in Trivandrum, Kerala, India.
CUSTOMER SUPPORT
Email: contactanantura@gmail.
Phone: +91-70122-55184 (10 AM - 7 PM, Monday-Saturday)
Address: P.M.JEWELLERY WORKS TC 38/2509, PUTHEN CHALAI, ARYASALAI Thiruvananthapuram 695036 Kerala India
Email: contactanantura@gmail.
Phone: +91-70122-55184 (10 AM - 7 PM, Monday-Saturday)
Address: P.M.JEWELLERY WORKS TC 38/2509, PUTHEN CHALAI, ARYASALAI Thiruvananthapuram 695036 Kerala India
